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Q1: What is yourMOQ?Can I mix up designs to meet the minimum quantity? A: Our MOQ is 50pcs for EACH custom design.New customers can start with 10pcs to check the quality. Q2: Do you offer samples before mass production? A: Yes,we offer pre-production samples with only a mold charge.Sampling takes approximately 7-10 days and mass production another 10-15 business days.Please allow enough time for production. Q3: Do you do custom designs?And will I receive an art proof before production? A: Yes,we will send you a proof in 1-3 workdays after receiving your order.Production begins only after we get your approval of the artwork. Q4: What is your production lead time? A: Our production lead time is usually around 7-15 workdays (depending on the products) after receiving payment and your artwork approval. A5: Do you offer a quality guarantee? A: Yes,We offer 100% quality guarantee. For improper production. we will either refund you the money.or rapidly remake the products for you. Q6: What's MOQ of your product? A: No MOQ.We do know some people just need only a few,customize and special orders,we can meet and pleased with them. |